PointBase Education
School Privacy Center
Clear information for educators, families, school administrators, and technology reviewers.
Student and Family Notice
What happens during a classroom challenge
A student enters a teacher-provided challenge code and a classroom display name. PointBase records answers, correct and incorrect results, score, and challenge participation so the teacher can run the activity and review learning progress. For assigned homework, the teacher can also see whether work was started or completed, start and completion times, time spent, response time between answers, and the number of attempts used to reach a correct answer.
Students are not asked for an email address, home address, telephone number, birth date, identification number, photograph, camera, microphone, or personal PointBase account. Teachers should use initials or classroom nicknames whenever required by school policy.
Display names and scores may be visible to participants in the same challenge room. PointBase does not provide public student profiles, open chat, or unrestricted student communication.
Data Inventory
Only information needed for the education service
Student avatars are generated from the roster display name and do not require a student photograph or image upload. PointBase does not sell education data, use it for behavioral advertising, create unrelated commercial profiles, or permit unrelated data-broker use.
Service Providers
Limited operational processing
PointBase uses carefully selected service providers for website hosting, temporary challenge-room operation, secure teacher authentication, access-controlled teacher records, optional teacher image storage, and account email delivery. Providers may process limited information only to deliver, secure, maintain, or troubleshoot PointBase. PointBase does not authorize providers to use classroom information for their own advertising.
The provider list will be updated before a material provider change. Schools may contact PointBase for current hosting-location and contract information during review.
Retention and Deletion
Data is not kept indefinitely
- Challenge-room records automatically expire 30 days after their last activity.
- Saved teacher reports automatically expire after 12 months.
- Removing a student removes that display name and associated results from the selected class, its reports, and active rooms.
- Teachers can delete an individual custom challenge; deleting its class or the education account also removes the saved question set.
- Deleting a class removes its roster, reports, and active rooms.
- Deleting an education account removes the teacher profile, classes, reports, and associated rooms.
Limited security logs or backups may persist temporarily where required for security, recovery, fraud prevention, or legal obligations and should be deleted on the applicable backup schedule.
Security
Safeguards for classroom information
Teacher accounts are protected through secure authentication and access-controlled systems. Passwords are never displayed or stored in readable form by PointBase. Teacher profiles, rosters, and size-limited optional teacher images are protected by account-based access controls. Sensitive email and password changes require recent confirmation with the current password, and replacement email addresses must be securely verified. Education actions require an authenticated, verified teacher account, and detailed teacher reports are not public.
Each roster identity receives a private four-digit access PIN. Live and homework rooms require both the roster name and PIN, repeated failures are temporarily blocked, and returning students reconnect to the same room identity. Teachers should hide PINs on projected screens, distribute them privately, use unique passwords, sign out of shared devices, and report suspected unauthorized access promptly. No online service can guarantee absolute security.
Incident Response
Report a suspected privacy or security problem promptly
Schools and educators should email support@playpointbase.com with “Urgent PointBase Education Incident” in the subject. Include the teacher email, school, class name, approximate time, and challenge code, but do not send student passwords or unnecessary student records.
PointBase will acknowledge the report, preserve relevant technical information, contain access where possible, investigate scope, and coordinate legally required notice with the affected school. Teachers can immediately end an active room, remove a roster identity, delete a class, reset their password, or delete the education account.
School Review
Approval belongs with the school or district
PointBase is designed to support education privacy review, including data minimization, school-purpose limits, educator control, and deletion. Registration does not mean a school board or district has approved PointBase. Educators must follow local approval, consent, acceptable-use, procurement, and records requirements.
PointBase does not shift its own legal responsibilities to teachers or schools. A school may request additional documentation or a data privacy agreement before authorizing classroom use.
Access, Correction, and Deletion
Schools and families can make a request
Teachers can remove students, classes, reports, and their complete education account from the teacher portal. A parent, eligible student, school, or district may request access, correction, deletion, or an end to further collection by contacting support@playpointbase.com.
To protect students, PointBase will verify the requester through the school or educator account before releasing or deleting classroom information. Do not email sensitive student records; initially provide the school, teacher email, class name, and student display name.